Marshall Wellington
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Posted - 2008.06.24 01:32:00 -
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Okey I will make 2 sperate and somewhat unconnected points, but they do have value:
First of all...
IDK how it works in the video game subdivision of the general entertianment industy, but I have a father who is a broadcast engineer. If there is even the slightest bump in the picture or sound, he can land about 30 phones calls in an hour from the small market he works in. And those are just the complete TV nerds.
ANY call, complaint or comment that comes in gets very serous attention and even though its in no way shape or form part of his contract, he actually goes out to people's homes and helps them simply rotate a TV antenna or plug in the TV's power to the wall. It's not a matter of need, these people don't pay for the on-air TV direct (unless cable), It's just good bisnuess.
That was an example of the second oldest entertianment industry alive (the first being live performances) CCP is part of the 3rd, and they are not taking examples from the ones that have survived the test of time.
Part 2 is...
Why are the Servers in Europe? Why in the UK no less? I'm not insulting the UK or Europe Direct, but why aren't the servers in the US? The reason behind it is that from what I hear is that most of Europe's internet backbone is not fiber optical network, like it is the the US, but the older cable (Please do not misunderstand those of you who arn't familiar with the backbone of the US's WWW. Your local tap is just that, a local tap. The backbone of the WWW in the US and probably Canada are the fiber optical lines that run along the rail road lines.). Since of the 3 major timezones CCP serves, Euro, US and AUS timezones, using the US as the main server location makes a good deal of sense if you chose the right location and provider in North America (I know that is probably going to be viewed as unfair in the long run by everyone in the UK, but you have crap internet anyways so I don't see a serous differance. Once you hit the WWW in America you're pretty much lag free, with only the local taps being choke points).
Main point being that CCP is supposedly a global entertainment provider, and that means first of all good product and product service, and that also means having the right tool for the job, in this case the internet backbone in the US.
... Anyways my 2 cents
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